Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
AURSCA006 Mapping and Delivery Guide
Promote automotive products and services
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | AURSCA006 - Promote automotive products and services |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the performance outcomes required to promote automotive products and services. It involves applying a high level of product or service knowledge, promoting products and services to current and potential customers, establishing on-selling opportunities in a sales situation, and recommending complementary products and services to customers.It applies to those working in the automotive sales and service industry.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Assessors must satisfy NVR/AQTF assessor requirements. Competency is to be assessed in the workplace or a simulated environment that accurately reflects performance in a real workplace setting. Assessment must include direct observation of tasks. Where assessment of competency includes third-party evidence, individuals must provide evidence that links them to having promoted products and services in an automotive workplace, e.g. sales invoices. Assessors must verify performance evidence through questioning on skills and knowledge to ensure correct interpretation and application. The following resources must be made available: automotive sales and service workplace or simulated location workplace procedures relating to promotional sales activities sales material, including product and service information commercially realistic range of customers requiring different automotive products and services commercially realistic range of automotive retail products and services and associated promotional activities. |
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Prerequisites/co-requisites | |||
Competency Field | Sales and Parts, Administration and Management |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Develop knowledge of automotive products and services |
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Element: Identify and match customer needs to products and services |
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Element: Maximise sales opportunities |
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Element: Develop knowledge of automotive products and services |
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Element: Identify and match customer needs to products and services |
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Element: Maximise sales opportunities |
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